Tenant FAQs

• Can you hold a place before I apply?

  Sorry, we can't hold properties without an application. With our lightning-fast application process, great homes go quick! Apply now to avoid missing out on your dream rental.

• Do I pay the first month’s rent and last month’s rent with my security deposit?

  Nope! We only require the first month's rent and a security deposit (typically one month's rent) to move in. We believe in keeping things simple and affordable for our tenants.

• How old do you have to be to apply?

  You must be at least 18 years old to apply. We welcome responsible tenants of all ages – our thorough screening process ensures a great fit for everyone!

• Is the deposit refundable?

  Yes, your security deposit is fully refundable, provided you leave the property in good condition. Our fair and transparent move-out process ensures you get back every penny you deserve.

• Who needs a cosigner?

  Most applicants who meet our criteria (2.5 times the rent in income, no evictions, no judgements) don't need a cosigner. If you're unsure, give us a call – we're happy to discuss your unique situation.

• How do I pay rent?

  We offer multiple convenient payment options through our online tenant portal. Set up automatic payments and never worry about late fees again. It's part of our commitment to making your renting experience hassle-free.

• I want to get a pet. What should I do?

  We love furry friends! Contact us to discuss pet policies for your specific property. Many of our rentals are pet-friendly, subject to additional deposits or fees. Let's work together to make sure your new pet is a perfect fit.

• I want to move out, but my roommate wants to stay. What should I do?

  Communication is key! Let us know your situation as soon as possible. We can discuss options like lease modifications or finding a new roommate. Our goal is to find a solution that works for everyone.

• My lease expiration is coming and I want to move out. What should I do?

  We're sad to see you go! Please provide written notice according to your lease terms (typically 30-60 days). We'll guide you through the move-out process to ensure a smooth transition and the return of your security deposit.

• Who is responsible for paying for repairs & maintenance requests?

  We handle most repairs and maintenance at no cost to you. Our in-house maintenance team provides quick, professional service. For resident-caused damages or certain optional upgrades, costs may be the resident’s responsibility. When in doubt, just ask – we're here to help!

Remember, at PPG Property Management, we're not just managing properties; we're building communities. Our family-owned business has been serving the Phoenix metro area for over 15 years, and we're committed to making your renting experience the best it can be. Have more questions? Don't hesitate to reach out!